On Sunday evening, travelers across the country were met with confusion and chaos as Alaska Airlines abruptly halted its entire operation. The airline requested a system-wide ground stop for all its mainline and regional Horizon Air flights, a drastic measure that immediately raised questions and concerns. The Federal Aviation Administration (FAA) confirmed the stop, which affected all of the airline’s destinations and its fleet of over 325 aircraft.
In an official statement, Alaska Airlines attributed the massive disruption to a “significant IT outage” that impacted its core operations. This wasn’t an external issue like weather or a security threat; the problem was internal, compelling the airline to ground its own fleet as a last resort.

While “IT outage” is a broad term, the root cause appears to be a remarkably simple but critical failure: an expired digital security certificate. In a statement, the airline confirmed the problem was a “certificate issue that impacted multiple systems” and clarified that it was not the result of a cyberattack.
These digital certificates are essential for modern, secure communication between computer systems. They verify identity and encrypt data, creating the digital trust necessary for complex networks to function. When a certificate expires, that trust is broken, and secure connections can no longer be made.
A Critical System Fails
This failure had a direct and immediate impact on a mission-critical flight system. Reports from the ground, including from a pilot caught in the outage, indicated that the IT issue prevented the airline from uploading the “weight and balance numbers” to its dispatch system. This calculation is a fundamental and legally required safety procedure that must be completed before any flight can depart. Without the ability to perform this essential function, the airline could not legally or safely operate its flights, leading to the system-wide shutdown.
In short, a single, preventable IT maintenance oversight cascaded through the airline’s interconnected systems, disabling a critical safety function and forcing the entire fleet to a standstill.
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